Frequently Asked Questions

​​​Will filing an auto glass or windshield claim raise my insurance policy premium?

In most cases, insurance companies will not count auto glass or windshield damage as a claim on your policy and your premium should not go up. We suggest you review this with your agent and/or insurance provider to confirm your coverage.

Should I call the auto glass shop or my insurance provider first?

Always call American Windshield first with your Frequently Asked Auto Glass Questions. We will help you process your claim and handle all paperwork. This also makes certain that you receive the cash incentive from us. Don’t get fooled into beieving that you will pay anything extra or have anything other than first class service and quality glass. Along with this, we also provide a lifetime warranty on the installation. You will not receive any buy back cash incentive from auto glass shops recommended by your insurance carrier.

​​What type of auto glass do you use?

We only use brand new OEM quality glass right from the manufacturer.

​What if I want my auto glass replaced instead of repaired?

It is the policy holder’s right to have their glass replaced if they choose to do so.

What if I only have liability coverage?

Auto glass services are not covered under your liability policy. American Windshield offers multiple payment options including Visa, MasterCard, Discover, and American Express.

​What if I have a deductible?

In most cases, American Windshield will help our clients by covering some or all of their deductible. We will buy back your broken wndshield to help cover your out-of -pocket expense.

How soon can I get scheduled for an installation?

In most cases, we can get you scheduled on the same or next day. We come to your location with our free mobile service.

​How does the cash incentive work and how much money will I receive?

American Windshield wil buy back your broken auto glass. Depending on the year, make and model of your vehicle, we will pay you up to $250.00 cash! Call us at 800.381.9840 to find out.

​When will I get my incentive check?

After we receive all signed documents, your incentive check will be mailed to you as soon as possible. Usually, within 5-10 business days. This is our way of saying “Thank You” and hope you will recommend us to all your friends and family and use us again when needed.

Replace your cracked​ windshield or auto glass and receive a cash bonus of up to $250!!

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